Dural Full Makeover

“We would just like to thank Ollie, Lana and boys for the installation of our new rock feature on our pool.. As soon as Ollie came to our home to quote it felt like we had known him for many years. His talent and vision is simply amazing.. he listens to what you want and goes above and beyond any expectations you may have.. he is a master at creating a masterpiece and we have no hesitation in recommending him and his crew to anyone.. “

“I just wanted to say a massive thank you for the amazing work you & your team did in re-creating our backyard. You were able to bring it back to life with your product & have given our backyard a new lease on life. I honestly never could’ve imagined it was salvageable and now I look at it and it looks like a brand new pool and landscape. We appreciate the tireless hard work you guys put into it!”

“Thank you Ollie for making our pool & landscape look like we live in the most luxurious resort  you absolutely exceeded our expectations! Covid disallowed us to travel overseas so we threw our dollars into our home, making it feel like you’re on holiday in your own backyard! Not only is money not wasted, but it has added tremendous value to our home. You were a pleasure to deal with, I couldn’t recommend Total Rock Concepts more.”

“My brick retaining wall was on a definite lean. I had no options but to fix it, I received quotes to completely demolish & reinstate my wall – this was going to cost us an absolute fortune. Thankfully I found Total Rock Concepts. After sending a few photos of our leaning wall, Oliver came out to do a site visit and confirmed that we were able to save our retaining wall at a 10th of the cost. Not only was our wall saved, we also now have the most beautiful hand sculptured rock retaining wall.”

“We would just like to thank Ollie, Lana and boys for the installation of our new rock feature on our pool.. As soon as Ollie came to our home to quote it felt like we had known him for many years. His talent and vision is simply amazing.. he listens to what you want and goes above and beyond any expectations you may have.. he is a master at creating a masterpiece and we have no hesitation in recommending him and his crew to anyone.”

“Thank you for transforming our previously average, suburban backyard into a tropical paradise. Never thought this could be possible, however you achieved this without any hesitation. It’s been a pleasure working with you on this project from day one.”

“All I can say is awesome! Total Rocks Concepts totally transformed my backyard and made my pool the centrepiece. All we get when family & friends come over is WOW!”

“With only a basic idea of the main features we wanted with our updated pool and spa, we put our trust in Ollie and his team to deliver on our resort-style pool renovation and boy, did they deliver! Not only did we get our much-desired raised and heated hot tub, but the waterslide and waterfall over the jumping rock and cave has meant that our pool is now the perfect environment for parties and for the kids to run amok!”

“To say that Total Rock Concepts completely and utterly exceeded our expectations is an understatement! Ollie was able to communicate his vision based on the few ideas we had, and then work with us and adjust along the way when necessary. Ollie and his team worked incredibly hard to deliver our spectacular backyard resort, complete with landscaping, that we will enjoy for years to come.”

“I was installing a large in-ground concrete pool and required extensive Artificial Rock Work to dress the whole site. I found Oliver to be very informative in regards to the proposed works, he explained the process in detail so that I was fully aware of the end product. Oliver and his team had to work closely with the pool installers and were able to advise me of several structural issues that these installers had ignored, which, left unattended, would have caused major problems in the long term. Throughout the entire project, Oliver would keep me updated and went out of his way to ensure we would be very happy with the end result. His customer service was excellent. When all the work was completed, I could not have been more pleased with the end product, the quality of workmanship and the communication process throughout was outstanding (very rare in the building trade). When I requested the final account (I was expecting a substantial variance due to the additional undertakings we had requested), I was shocked when Oliver informed me that our original price still stood. Knowing the extra work he had performed and the additional hours spent on our job site I was embarrassed that he would not accept anything further. Oliver has since returned to perform other landscaping projects at my property, the results again as always the same, excellent service, price and advice.”